How Digital Transformation In HR Is Shaping New Organisational Cultures?

Just envision how we have moved from traditional face-to-face meetings, extensive paperwork, and piles of files to virtual meets and paperless workflow. Thanks to advancement in AI, cloud computing, IoT, and other technological advancements that have made this possible. A few decades ago, this was the ultimate dream. Now, with technology, our vision has expanded, and we strive to integrate even more innovatives solutions to enhance the operations and boost employee engagement and foster collaboration within organizations. 

Gone are the days when digitisation was confined to the IT sector. Today, we see HR divisions and leaders stepping up their digital game and incorporating tech into other integral processes falling under the gamut of Human Resources. Multinational corporations are now employing AI bots to assist employees in navigating HR policies and are adopting tech-driven portals and solutions. We have certainly come a long way. Nowadays, enhancing employee experiences is a top priority, and HR technology has become a central focus for HR leaders. 

“One Click” is the aim, to access all HR solutions whether through portal or App.. Be it for your time and attendance, leave, compensation, tax, performance management, developmental needs, travel, expenses management, productivity matrix and ultimately knowing individual contributions. . HR tech innovation must also be integrated with the other key business processes to create cohesive business solutions. In hindsight, this will connect the employees with the entire organization process and connect business leaders directly with their HR needs. 

Digital transformation of the HR domain

Digital transformation is all about redefining the entire HR process such as talent acquisition, reimagining organisational structure, and fostering a digital-first culture where innovation, performance and advancements are the keys to success. HR & IT must collaborate closely. Why? This is essential  because leadership, culture, skills and behaviors are deeply interconnected when it comes to achieving digital transformation. 

Transformation through digitisation in HR primarily involves integrating digital tools and technologies to streamline processes, enhance data-driven decision-making, and elevate employee experiences. This shift fosters a cultural evolution within the organization and promotes agility, transparency, and collaboration. Let’s delve into how tech advancements in HR pave the way for a more innovation and progressive work culture. 

Digital-first culture

The responsibility of establishing a digital-first culture falls on the shoulders of the HR leaders. The intail step in this process requires seeking answers to questions like which solutions will drive value to r operations, how can digitisation be implemented and mapped, which solutions will drive sales, augment growth, what capabilities are required, etc. This analysis helps them select the technologies they require and ensures seamless integration with existing operations to truly build a digital-first culture. And how is it beneficial? A digital work culture prioritizes autonomy, creativity, and resourcefulness. It builds the foundation for a trustworthy, open, and agile work environment that inspires significant improvements and performance growth. 

According to recent data, 56% of global HR leaders state that their HR technology solutions and strategies do not align with the present and future business needs and expectations. Since digitisation continues to be a key investment area in the HR budget, it is essential for leaders to drive innovation and ensure that new-age technologies deliver value to the business. 

HR functions and leaders: The harbingers of tech transformation

HR divisions and leaders are the harbingers of change. Hence, they have an important role in facilitating the digital transformation of organizations. By embracing new technologies, they set a strong example for employees to adopt a digital-first culture. As the bridge between team and leadership, HR leaders follow the digital pathway and can easily communicate the advantages of new technologies, provide necessary trainings, and address team's concerns.

This year, transformative tech innovations are significantly shaping the HR function. There is an underlying pressure to achieve operational efficiencies. Amid such testing times, leveraging HR technology is crucial for optimizing talent management and enhancing business outcomes. 

To conclude

Digital transformation is more than simply enhancing organisations' modus operandi. As HR evolves with technology, digitisation fosters a culture of continuous learning and adaptability, aligning workforce practices with modern expectations. Ultimately, organizations can optimize operational efficiency and cultivate a forward-thinking, innovative workplace culture. Progressive organizations empower their HR functions to embrace digital transformation and leveraging technology to enrich the company’s culture and drive overall success.

46% of global HR leaders intend to boost investments in HR technology. Through digital transformation, they can foster an environment that nurtures innovation, is prepared to deal with challenges and disruption, and supports the achievement of future-oriented digitization goals As businesses continue to evolve, HR functions will continue to be partners in digital growth and success. 
 

(The article above has been attributed to Somnath Mukherjee, CHRO, Greenpanel Industries; written exclusively for BW Peope publication)