Microsoft CEO Satya Nadella elaborates on how MS will be dealing with the hybrid work paradox

Microsoft CEO Satya Nadella on Friday drafted a comprehensive strategy about how his company is going to tackle the global shift in a workplace that requires a new operating model, spanning people, places and processes.

 "As some countries open and others like India and Brazil face their worst pandemic days, every organisation's approach will need to be different to meet the unique needs of their people," Nadella said in a blog post. 

"According to our research, the vast majority of employees say they want more flexible remote work options, but at the same time also say they want more in-person collaboration, post-pandemic. This is the hybrid work paradox," he added. 

He suggested a three-step approach on how Microsoft will be dealing with hybrid work. 

"First, we are moving all employees off corporate networks and taking an internet-first approach. An internet-first approach reduces exposure and gives employees a consistent experience whether they are at home or in the office," Nadella informed.

"Second, at home, we are asking all employees who continue to work remotely, either full or part-time, to run a test of their home networks to ensure they are secure".

"The next area that will undergo transformation is places. In this new era of hybrid work, we will no longer rely solely on shared physical location or campus to collaborate, connect, or build social capital. But that doesn't mean physical places and spaces aren't important. They will just need to be re-imagined," the Microsoft CEO explained.

Every business process will be impacted by the move to hybrid, and every business function will need to transform.

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