Firstsource Solutions Names Sohit Brahmawar As President & COO

Firstsource Solutions, a global provider of Business Process Management (BPM) services and an RP-Sanjiv Goenka Group company, has appointed Sohit Brahmawar as President & Chief Operating Officer, effective June 2024.

An industry expert with over 25 years of extensive experience across global organisations, he has a strong track record of leading, growing, and transforming large engagements, building high-performance teams and fostering lasting client relationships. Passionate about how technology and innovation can enhance the business process landscape, Sohit is dedicated to driving forward-thinking solutions.

“I’m excited to welcome Sohit Brahmawar as Chief Operating Officer at Firstsource. Sohit has a track record of consistently demonstrating a remarkable ability to drive business impact through innovative strategies and operational excellence. His deep understanding of our sector, combined with a proven track record of transforming operations and fostering sustainable growth, makes him an invaluable addition to our leadership team. As we continue to navigate a rapidly evolving business landscape, Sohit’s leadership will be pivotal in steering our operations towards greater efficiency and effectiveness. His strategic insights and operational acumen will help us to further our mission of delivering exceptional value to our clients and stakeholders,” said Ritesh Idnani, Managing Director & Chief Executive Officer at Firstsource Solutions.  

“Firstsource is in an exceptional position today, demonstrating industry-leading growth, a robust pipeline, and strong leadership. I am excited to join this dynamic team and build on the momentum they've created. Leveraging my experience in operational management and innovation, I aim to optimize performance further. The outstanding talent, innovative solutions, and esteemed clients at Firstsource made this an easy decision for me. I look forward to contributing to our continued success”, said Brahmawar. 

He joins Firstsource from Tech Mahindra, where he served as Chief Delivery Officer, leading a global team of over 50,000. During his 15-year tenure, he played a pivotal role in scaling the business to nearly $1 billion in revenue. Previously, at vCustomer, he spearheaded the company's entry into Domestic BPO and led the Hi-Tech vertical. He began his career in the Merchant Marine, spending six years on Oil/LPG tankers with GE Shipping.