CIEL HR Services in its latest edition of CIEL Works Survey titled ‘Navigating the New Era of Talent’ has revealed that disengagement in the workplace is widespread across all generations, with Gen Z emerging as the most disengaged group at 34 per cent, followed closely by Gen Y at 31 per cent and Baby Boomers at 30 per cent. This underscores a significant challenge for employers aiming to foster workplace engagement.
The study emphasises that a positive work culture is the top motivator across all generations. For Gen Z, 30 per cent rank it as the most important factor, followed by work-life balance (29%) and career growth (27%). Gen Y places even greater emphasis on positive work culture, with 44 per cent citing it as their primary driver, while Baby Boomers value both positive work culture and alignment with mission and values for their engagement.
Managing a multigenerational workforce presents both opportunities and challenges. Employers see diverse perspectives (38%), innovation and creativity (28%), and varied skill sets (20%) as the greatest strengths of such a workforce. However, they also acknowledge challenges, particularly differences in work styles (40%), technological adaptability (31%), and work-life balance gaps (20%).
Commenting on the finding, Aditya Narayan Mishra, MD & CEO at CIEL HR Services said “The gap between employee aspirations and what workplaces offer is widening. Socio-economic changes are making employees more discerning, and their disenchantment is higher than ever. Organisations must evolve their engagement strategies to address the distinct needs of each generation. A one-size-fits-all approach no longer works in today’s dynamic environment. Recognizing these nuances is key to building a motivated and inclusive workforce."
The findings of the multi-generational workplace survey are based on responses from 1,100 employees across various industry sectors in India, representing a diverse range of age groups, genders, experience levels, and geographical locations.
The other key findings from the report are -
● One of the major strengths of a having multi-generational workforce in a company or a firm is that there is more scope for mentorship opportunities which was found to be around 15 per cent
● Generational stereotypes (9%) also were found to be a significant challenge of having a multi-generational workforce in a firm