2024 Will Witness Shift From Job-Based To Skill-Based Ecosystem

In a noteworthy reflection on professional growth and the evolving landscape of HR trends and transformations, Chetna Mathur, Vice President, HR Business Partner at NatWest Group provides valuable advice and insights. Embracing opportunities as they come, she emphasises the importance of making the most of every role, showcasing adaptability and a keen interest in continuous learning.

As we delve into the HR trends of 2023 and anticipate the transformations in 2024, she believes that organisations are navigating the challenges of the hybrid work model. The shift towards a hybrid approach has posed challenges as some employees’ resist returning to the office. However, she underscores the significance of in-person collaboration, as indicated by employee engagement surveys. In the upcoming year, organisations are expected to continue addressing this challenge while simultaneously transitioning from a job-based to a skill-based ecosystem. The focus is shifting towards fostering a culture of continuous skill development rather than being restricted to predefined job roles.

When it comes to talent retention and engagement, Mathur emphasises the pivotal role of organisational culture. While financial compensation holds importance, it is underscored that a strong cultural connection is essential for employees to thrive and stay committed. The observations highlight a broader industry trend where organisations are placing increased emphasis on building a workplace culture that fosters inclusion, connection and a sense of belonging.

Mathur provides a generic perspective on career growth, HR trends, and talent engagement in the contemporary professional landscape. The narrative reflects a broader industry outlook, advocating for adaptability, a focus on skill development, and the paramount importance of organisational culture in fostering employee satisfaction and retention.