Google is hard at work on its AI model, but it appears that the firm is also planning for life with AI in its own business. According to a new estimate, the search giant may lay off up to 30,000 staff as it prepares to establish use cases for AI to replace humans.
According to The Information, Google is planning to revamp its ad sales department, which appears to be seeing the benefits of utilising AI in its operations. According to the media report, getting AI on board could result in significant churn at Google.
Google is now exploring AI in its customer support service, which has a direct influence on the company's human-side operations. Google was also in the news earlier this year for issuing pink slips. The headlines are never good, but Google CEO Sundar Pichai decided to confront the need to reorganise the business, which unfortunately results in job losses.
According to several accounts, Google has already laid off approximately 12,000 employees. "It would have been a major overhang on the company," said Google CEO.