Fidelity International Bolsters Leadership In India

Fidelity International, has announced an expanded international role for Rohit Jetly who will lead technology and operations for its Global Platform Solutions (GPS) business. Upasna Nischal, Head of HR, takes on ‘India Site Head’ from Rohit with an elevated role. These changes reflect Fidelity International’s commitment to strengthening its leadership and capabilities in the country.

Under Rohit’s leadership, the India site evolved into a strategic nerve center within Fidelity International. Over the past couple of years, the company expanded its footprint in India and is now present across Gurugram, Mumbai and Bengaluru. It added more capabilities as well as leadership talent in India. And it was adjudged a top GCC across the industry in India. Additionally, Rohit put together a unique GCC governance model that continues to help drive strategic priorities and has become the glue that brings people and teams together in India to work towards common goals. In his newly expanded role, Rohit will bring the Technology and Operations functions to work in tandem across the globe for Fidelity International’s Global Platform Solutions (GPS) business. GPS brings together the Personal Investing, Workplace Investing and Advisor businesses together at Fidelity International.
Upasna brings over two decades of experience in strategic Human Resource Management, including her five-year tenure at Fidelity International. She brings deep expertise in Talent Management, Diversity, Equity and Inclusion (DEI), Change Management, Organization Effectiveness and Development across global organizations. Upasna also led Fidelity International’s Global Learning and Development function before taking up the India site head responsibilities. Over the past few years, Upasna partnered closely with Rohit to further develop the India capabilities, location strategy, and leadership structure, aligning them to Fidelity International’s global business needs. In her bolstered role, Upasna will drive strategic initiatives from India while aligning with the company’s global objectives.

Sally Nelson, Chief People Officer, Fidelity International, said “These appointments are a testament to the trust we place in Rohit and Upasna’s capabilities to lead Fidelity International’s growth and innovation in India, as well as their leadership potential for our global business. Rohit’s role will be instrumental in the success of our GPS business and Upasna’s role will be critical to ensure we can harness the talent capabilities and potential of India for our global customers. India remains strategic to Fidelity International’s growth strategy, with a wide range of capabilities run from here, ranging from data value, general counsel shared services, to process simplification and optimization and more. I am proud to see the leadership talent in the country.”

Rohit Jetly, Head of Global Platform Solutions (GPS) Delivery, said “It is an honour to take on expanded responsibilities in GPS and drive our platform strategy and technology and operational innovation on a global scale, ensuring we continue to deliver exceptional value for our clients worldwide. The last few years, leading our India capability centre, as well as being an advocate for the talent, skills, and capabilities that India can bring to the world, have been truly fulfilling for me personally. With my expanded global responsibilities, I hand over the baton to Upasna. We have exceptional talent present in our India site, including many global and local leaders. I am confident that Upasna will harness this talent and leadership to drive greater value from India.”

Upasna Nischal, India Site Head and Head of HR India, said “India’s strategic importance for Fidelity International continues to grow, and I am excited to lead our efforts to strengthen both the business and talent initiatives here. We have a unique opportunity to shape the future and deepen India’s contributions to support Fidelity International’s strategic goals. I look forward to building on the strong foundation we’ve established, focusing on driving greater value, nurturing our talent, and aligning our initiatives with our broader vision for growth and client impact.”

With over 20 years of operations in India and a workforce of more than 4,500 people in the country, Fidelity International continues to leverage the country’s growing skilled talent pool. Last year, the company strengthened its strategic presence in India by opening a new office in Bengaluru, enhancing its ability to support the evolving needs of the business and its clients to drive future growth.