Former executive at RingCentral, Five9 and Cisco, joins to lead product innovation and scale growth of Freshworks’ AI, CX and EX solutions
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Without directly mentioning Freshworks, Sridhar Vembu’s remarks clearly align with the company's recent actions, as it laid off 660 employees despite strong revenue growth of 22% and over $1 billion in cash reserves
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CEO Dennis Woodside emphasised that the layoffs are part of the company’s broader strategy to enhance efficiencies and refocus on core priorities
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Deployed in minutes without code or consultants, Freddy AI Agent delivers fast time to value, autonomously resolving 40%+ of beta users' tickets
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The Global AI Workplace report by Freshworks states that almost three-quarters (70%) of employees in India and ME- most new hires in their departments are expected to have some expertise with AI
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