Articles for freshworks

Freshworks Unveils Easy-To-Use AI Agent To Improve The Customer And Employee Experience

Deployed in minutes without code or consultants, Freddy AI Agent delivers fast time to value, autonomously resolving 40%+ of beta users' tickets

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55% Users Believe AI Can Lead To Increased Productivity At Workplace: Freshworks Report

The Global AI Workplace report by Freshworks states that almost three-quarters (70%) of employees in India and ME- most new hires in their departments are expected to have some expertise with AI

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