Ujjivan Small Finance Bank (Ujjivan SFB) has announced the appointment of Carol Furtado as Executive Director of the bank for a period of three years with effect from May 1, 2024. The Reserve Bank of India (RBI) has approved the appointment of Ms. Carol Furtado and the Bank will seek its shareholders’ approval at the ensuing 8th AGM of the Bank.
Furtado has been with the bank since its inception and assumed various key positions including Chief Human Resource Officer, Head of Operations and Service Quality and Chief Business Officer (CBO).
Furtado comes with over 29 years of banking experience in Retail Banking and NBFC domains with expertise in leading Business, Banking operations, Credit, People functions and Service Quality. She has been a key member of the leadership team that laid the foundation and built Ujjivan. She was instrumental in the organisation’s transition from NBFC-MFI to a Small Finance Bank and also played a key role in the recognition of Ujjivan as a certified great place to work. She has previously worked with the ANZ group, Bank Muscat and Centurion Bank Ltd. In 2009, Carol was the recipient of the Financial Women’s Association award by Women’s World Banking in recognition of her demonstrated professional commitment. She is a post graduate from Mount Carmel Institute of Management, Bangalore, and has been part of strategic leadership programs conducted by Indian Institute of Management, Ahmedabad and Harvard Business School, Boston.
