The Key Focus is to Develop Infrastructure and Digital Learning in Post Pandemic world

Digital Learning is an inalienable component of the modern learning process. Rather, its prominence and the centrestage that it has come to occupy, one can even say that digital learning is the dominant part of modern day learning. This has enabled learning of a very advanced level. It has opened doors of every single sector possible to be involved in as a student and subsequently a practitioner or a disseminator. But also linked to this is the very infrastructure that enables this digital learning. The more advanced and high tech our developmental infrastructure becomes, the more complex, niche and specialised our learning shall be.

Digital learning and development infrastructure have interwoven destinies and are inseparable from each other. Focusing on this theme was the session aptly titled ‘Developing Digital Learning & Development Infrastructure’. The session panelists were Santanu Ghoshal VP - HR & Head - CSR, Schaeffler; Prashant Khullar,Senior Vice President, Max Life Insurance Company Limited; Poonam Gupta, VP - Middle East, Turkey & India, Metso; Bharat Chhabra, Head of Department - HR - Talent Development, Tata Power Delhi Distribution Limited and the session host was Dr. Annurag Batra, Chairman and Editor-in-Chief, BW Businessworld and exchange4media Group.

The session started with the discussion focusing on the content designed by HRs for L&D growth within the workforce. To this Prashant Khullar said that “today anyone can go to Youtube or any other site to learn things that one wants to. But what we have done at Max Life is the curation of content. We have curated the content specific to the needs of each individual unit.” Khullar also said that the journey that the digital world has taken cannot be restricted to just a few months or attributed solely to the pandemic.

Poonam Gupta echoed the views of Prashant Khullar when she said that “digital is not an 8 month story, it is more than 10 years old.” She emphasised that the transition from physical to virtual and that of blended learning happened more than 5 years ago at Metso and that the employees were very used to this sort of learning.

This session evinced a common viewpoint that the pandemic only served to hasten the process of digital learning within developmental infrastructure and not start that process. There was an emphasis on a common understanding that digital learning has had to go hand-in-hand with developmental infrastructure and the two are closely interlinked.

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