Technology Integration While Bridging Skill Gaps
Integrating technology into L&D is not merely about making processes faster and efficient, it is about transforming traditional paradigms
An era where the world is changing faster than ever before and technology is reshaping industry, defining economies and revolutionising work. Amidst all these transformations a pleasant question arises to ensure the evolution of workforce along these changes.
Anish Philip, Chief People Officer, Movate, a digital technology and customer experience services company, believed that the answer lies in aligning learning and development (L&D) strategies with workforce development goals and leveraging technologies to bridge skills gaps and empower the employees to thrive and make them successful.
Philip commented that focusing on two key areas, integrating technology with workforce development goals and bridging skills gaps are essential part of L&D.
“Integrating technology into L&D is not merely about making processes faster and efficient, it is about transforming traditional paradigms into something that agile, scalable and learner centric. Today learners demand dynamic, immersive and hyper personalised experience driven by technologies like artificial intelligence (AI),” said Philip.
While addressing the issue of bridging the skill gap, Philip commented that the last years have not been easy for the IT industry and business dynamics are also changing on a regular basis.
Philip also highlighted the roadblocks such as concerns on return on investment (ROI), sufficient workforce allocation and extra working hours.
“We have the data and AI practice and our internal teams have been exploring. We evaluated almost like 35 partner platforms which use AI and finally narrowed it down to two. We did pilots and we are actually now implementing that along with our partners. If an employee excels in communication but struggles with technical skills, our system adapts, offering focus training in weaker areas while reinforcing the strength,” said Philips.
Bringing skill gaps and fostering innovation is not just about implementing the latest technology, It's about creating a culture of continuous learning and adaptability. It's about leveraging the intersection of technology, human capital and innovation to drive resilience and growth, he added.
