No Perfect Medicine for Loyalty; hacks for healthy employee engagement
There is no ‘Perfect Medicine’ which can make employees happy or stay loyal to your organization.With Millennials being a larger chunk of our work force, our endeavor is to keep them actively engaged. They are ambitious & crave instant gratification. It is with this vision at Columbia Asia, we try to approach Employee engagement, holistically.
I can broadly categorize our strategy into the following:
1. Physical Wellness includes initiatives like :
Employee Health Check, Free health check coupons for Family members, Yoga Classes, Self Defense Classes, various Cycling groups & Runner’s group
2. Emotional Wellness includes initiatives like :
Insurance benefits & Counselling, Meditation, Skip level lunch meetings with Head of the hospitals, awareness to POSH
3. Financial Wellness includes initiatives like :
Wealth Management Workshop, Tax planning workshop.
4. Social Wellness includes initiatives like :
Buddy & Mentor programs, Rewards &Recognition platform, Departmental / Team outings & CSR activities. Fun activities at work, Town hall for employees, Women’s leadership forums. Our end-to-end online social recognition and rewards platform has helped our employees to aspire to stay in the spotlight. We have regular activities which engage all staff including clinical & non clinical employees.
5. Intellectual Wellness includes initiatives like :
Continuous Educational Programs (Medical & non-Medical), Opportunity to study &works imultaneously, Open communication forums like GM’s Meet, Departmental Communication Cascade and so on.
Right from the on boarding to exit, we go the extra mile to ensure that employees are engaged and retained. A well-trained employee is worth his weight in gold! Apart from the salary, today’s employees look at up skilling and enhancing their capabilities while at work. This ensures a longer stint and better engaged employees.
Why is employee engagement important?
Most studies conducted in recent times on employee engagement show common results: that engaged employeesout-perform non-engaged ones and that the engaged employees are positive, more satisfied, they communicate better with people around them, and most importantly they are creative and bring new ideas to the workplace.
We are committed to understand what the employees have to say about us.
There are various mediums such as:
- Bright ideas forum that encourages brilliant ideas to take shape
- Skip level Lunch meet with the Hospital head
- Instant recognition
- Annual Employee Engagement Survey
- Regular publishing of the monthly performance indicators
At Columbia Asia, we practice inclusion & diversity and we are an equal opportunity employer, 50% of our workforce are women employees. Maternity benefit, opportunity to re-join after extended maternity leave, supportive culture & conducive environment makes us one of the preferred employer of choice. Employees who have exited us and worked with our competitors, reach out to us, seeking an opportunity to re -join. We take pride in our people ethos and our culture.
At Columbia Asia, employees undergo an extensive training program starting with the induction, Building Blocks programs (Technical & Behavioural modules). A lot of thought goes into Succession planning and people development avenues such as Supervisor Development Program, Executive Development Program for employees (Paramedics, Clinical and non-clinical employees).
Employee Engagement is not a remedial approach but a preventive approach towards making us a preferred employer in the industry. We at Columbia Asia strive to improve our patient experience and we believe that only an actively engaged employee can offer that to our patients. We are proud to have set the ball rolling towards a more engaged workforce!
