Improving Leadership Skills & Talent Development In The Age Of AI

AI can definitely help customise the leadership journey for individuals as it gives HROs finer details about individuals to consider for a set of development initiatives, said Yuvaraj Srivastava, Group Chief Human Resources Officer, Make My Trip.

Speaking on AI enabling better decision-making for HRs, Yuvaraj stated, "Previously, based on certain parameters and some people's input, you decided who needed to be developed. But I think AI gives a lot of input on the leadership style of an individual. It also can give a lot of input on both the team as well as the person you are working on."

Reflecting on AI’s shortcomings, Ashish Mishra, Director Human Resources and Supply Chain Management, Nippon Paint, expressed his apprehensions that AI can give you data trends and so on, but the leadership or CHR, needs to focus on how we really build the competence to deal with ambiguity, how we really make our team more compassionate, and how we really make people more creative. Because that is where AI lacks, as it doesn’t have a soul.

Reflecting on the nexus between purpose and culture in an organisation that not only makes a leader efficient but leverages every individual in a company, Giridhar Vemuganti, Director People Operations and Business Partnering, Tata CLiQ, said, "it's very important for an organisation to have purpose, but at some point, depending on the market situation or external competition situations, it is possible that purpose might vary momentarily. But culture is something that will hold the entire organization, including people and their leaders."

Conveying the guiding principles that a leader should acquire to make apt decisions, Shilpa Vaid, Chief Human Resources Officer, Diageo India, expressed, "What we encourage our leaders to do is to find their own individual purpose. And their individual purpose is a manifestation of the values that are closest to them. It's a manifestation of that personal and professional journey. It's not meant to shackle them but rather act as a North Star for making important decisions."