Deloitte Forms A New Committee To Address Workplace Culture
The committee includes former revenue secretary Tarun Bajaj, Manoj Kohli who used to be the CEO of Airtel and Subodh Jaiswal who used to be the CBI Director
After witnessing the angst and uproar amongst people, Deloitte had set up a three-member external committee on Friday to review its employee practices, policies, and processes. The committee includes Tarun Bajaj, Manoj Kohli who used to be the CEO of Airtel and Subodh Jaiswal who used to be the CBI Director.
Further, Deloitte's South Asia CEO, Romal Shetty has also appointed a chief happiness officer, enforcing strict measures against any inappropriate behaviour within the organisation and to address work pressure along with fostering an open work culture.
"We have instituted a panel post this.. Tarun Bajaj who used to be the Revenue Secretary, Manoj Kohli who used to be the CEO of Airtel, Subodh Jaiswal who used to be the CBI Director to relook at all our people practices, our policies, processes. How are ethics cases... We have an ethics helpline. How do they get actually managed? What are our mechanisms in place to do it?," Shetty added.
Shetty spoke to a well-known media house, “very unfortunate, very tragic, young child losing her life. We are in the client service business and in the client service business there will always be deadlines.”
Further Shetty also stated, “bullying culture is not normally the way professional organisations are. But are there individuals who do certain things? Yes, absolutely... So first, I think, as an organisation, you need to have an open culture that nobody should be scared to bring up those issues.”
Although, Shetty denied that there was a bullying culture in companies with a century- or 150-year-old history, but did concede that there might be isolated incidents.
Shetty has stressed the need to reevaluate the workplace in order to properly manage stress in today's varied workforce. He pointed out that mental health is a serious issue and that treating it is difficult.
He emphasised that a large number of young professionals who are joining the workforce today are from Tier-2 and Tier-3 cities, and they frequently leave behind their families. Together with the demands of working in a customer service industry with tight deadlines, they might also be dealing with personal stress.
In his capacity as CEO, Shetty stops by each workplace and hosts open forums where staff members can ask any questions.
