Amazon India Creates More Than 100,000 Seasonal Job Opportunities
Amazon India announced that it has created more than 100,000 seasonal job opportunities across its operations network, for the Indian festive season. These opportunities include direct and indirect jobs across India in cities such as Mumbai, Delhi, Pune, Bangalore, Hyderabad, Kolkata, Lucknow and Chennai, among others. Ahead of Amazon’s ‘Great Indian Festival’, the company has already onboarded the majority of these new hires into its existing network, where they will pick, pack, ship and deliver customer orders safely and efficiently. New hires also include customer service associates, some of whom are part of the virtual customer service model, aimed at providing an elevated customer experience as they strengthen their footprint across the country.
‘’The festive season is always a special time at Amazon. Recent research conducted by Nielsen Media suggests that 75% of consumers indicated that online shopping serves as a convenient one-stop shop, with 81% of customers indicating their intent to shop online. We are welcoming an additional workforce of over 100K to strengthen our fulfilment, delivery, and customer service capabilities and ensure a great shopping experience for millions of customers who are looking forward to shopping with us. Beyond elevating customer satisfaction, seasonal hiring plays a vital role in empowering individuals with work opportunities and financial independence, and more importantly, boosting the festive economy. We are looking forward to creating a joyous festive season for our customers, sellers, associates, partners, and employees across India," says Akhil Saxena, Vice President Operations, APAC/MENA/LATAM, and WW Customer Service Head, Amazon.
“I am grateful for the opportunity to contribute to Amazon's commitment to delivering exceptional service to customers. The work environment and facilities, with a particular focus on everyone’s health & safety, are truly commendable. I am delighted that I can support my family while also advancing professionally,” said Selim. S K, a recent seasonal hire at Amazon India.
The company has fulfilment centres spread across 15 states, offering 43 million cubic feet of storage space for seller inventory. This benefits over 1.3 million sellers in the country. Amazon India has sortation centres in 19 states, along with a network of close to 2000 Amazon-operated and partner delivery stations.
