“We Strived Hard To Keep Moving, While The World Stood Still”

All organisations are nothing but collectives of people. An HR’s responsibility is to make this critical asset of the organisation into a competitive advantage. Living by the credo – Be True, Be You, initially in the HR career of Anu Yadav, the zeal of doing the right thing, tend to make her self-righteous, abrasive and even judgemental sometimes. 

“My foray in HR was not a planned one. It’s a career I stumbled upon as I completed my education and moved towards building a career to be financially independent and do justice to the sacrifices made by my mother for me.  These were lofty goals, coming from a highly orthodox family, where getting married at the right time, being a good homemaker and mother were the primary goals for a girl child. 

At the beginning of the career, Yadav’s thought was to see how it goes for a few years and decide whether that was something she wanted to do in long term or not. Eventually, she fell in love with the possibilities that HR function had to truly impact the organisation’s success. 

Talking about her learnings till now,  the noteworthy ones have been learning the value of empathy in everything the HR fraternity does as an HR, retaining the ‘human’ in Human Resources. Yadav explains that “IndiaLends gave me the opportunity as well as empowerment to think beyond the traditional confines of the HR function. Our organisation places an implicit value in the people capital they have built.”

Reminiscing the roadmap till IndiaLends, Yadav remembers the first critical step she took was to ground-up build a strong team. She was fortunate to have a great team who were like comrades in arms. With the consistent help of her colleagues and pals subsequently, it gave rise to building ARMs of HR in IndiaLends.

• Talent Acquisition – Hiring – For a growing organisation like us, talent acquisition becomes critical to the achievement of business goals. We built a process-driven scalable, speedy approach with a skeletal team. Built a strong employer value proposition that helped us get 40% of our talent through employee referrals. 
• Talent Retention – Engagement & Development – Strong, supportive and personalised Employee Connect, Organisation Values-Based Reward and Recognition programs, Close partnership with business teams to build policies that strike the balance between organisation and employee needs with fairness.
• Talent Management – Operations – Speedy and Accurate Payroll, HR Management System, Simplified processes through digitization. 

“Earlier this year, when Covid-19 hit the world, I was given an opportunity to lead our Business Continuity Planning task force. In a short period of time, we understood and implemented the technology, process & infrastructural changes needed to enable work from home for the entire organisation,” asserts Yadav.

Thanks to the organisational culture and trust with people that we had built, the transition was a smooth one. As an HR function created the right trust with its business stakeholders and earned the right to have a say at the decision table. The fraternity on the whole acted as the primary voice in each and every business decision that has an impact on people. With open communication, employee connect and engagement we built during this time, the team became the right catalyst for making Work from Home successful for the organisation.