What are the key areas that you intend to focus on for your organisation to run effectively and efficiently?
Organisational leadership requires active measures to work with different groups and individuals. A leader must understand the strengths and weaknesses of various professionals before making a plan of action to improve the effectiveness of the organisation.
Organisational effectiveness only works well when evaluating the needs and interests of the customers. Quality management is just as important as the overall efficiency of the company. If a professional does not provide a quality product or service, then customers look for alternatives for their needs and goals. Technology plays an essential role in the efficiency and effectiveness of a company. Automation of redundant tasks gives back time to the associates for focusing on strategic work. Overall appreciating resources, people, processes, aligning organisational structure to the strategy, measuring results against strategy and continuous improvement is the key to run an organisation effectively and efficiently.
What is your approach to solving employees’ problems and achieving organisation’s goals?
Being transparent with your staff is one of the best ways to boost performance. Employees can be more efficient and productive when they know what’s expected of them.
Create clear and measurable expectations and key performance indicators for employees. Be clear about your definition of success and how it can be measured. A little recognition can go a long way toward making your employees feel valued. Promoting positive company culture is an excellent way to make employees feel happy and appreciated, leading to increased productivity.
How has your organisation helped you in bringing out your best potential?
I was lucky enough to work with ADP, where they strongly believe in the power of diversity and that highly engaged diverse associates are the foundation for building a better company — and a better world. Their focus to create a workplace that is inclusive helped me reach my full potential. My leadership team has always believed in me, given me opportunities, and most importantly, trusted me and has always recognised and rewarded me, which encouraged me to give my best every day. ADP has created a supportive and engaging work environment, which made me feel motivated, satisfied, and empowered me perform at my best.