Articles for Nina Nair

Leveraging Continuous Learning To Tackle Tech Shifts In BPO Sector

The changing skill requirements across the ecosystem highlight the importance of a workforce equipped with both technical proficiency and strong communication abilities

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The Human Side Of Leadership

"Leaders must inculcate a deep understanding of their own emotions, strengths, weaknesses & biases, and empathise with themselves before they can even hope to be empathetic to their teammates," says the author, Nina Nair, CHRO Global, [24]7.ai

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