In an interview with Bloomberg, Chris Hyams, CEO of Indeed said that approximately 50 Indeed recruitment staff employees have switched to a service known as Indeed Hire. This service functions as a full-service agency, assisting external organisations with their recruitment efforts. He further stated that the incorporation of AI technology aims to improve the efficiency of this function by recognising and automating repetitive and time-consuming operations.
This envisioned human-machine collaboration takes the shape of a 'cyborg model,' in which both aspects collaborate fluidly. It is critical to emphasise that the goal is not to replace recruiters with robots, but rather to equip them with a sort of 'Iron Man Armor' that enhances their powers.
Hyams further explained that the company is utilising artificial intelligence to make the position of Indeed Hire more efficient. The introduction of generative AI technologies has made it possible to automate numerous jobs in the recruitment industry. These activities include creating resumes, creating job descriptions, and even negotiating salaries.
Indeed reduced its workforce by 15 per cent in March of this year, affecting around 2,200 people. When asked about the layoffs, Hyams stated that when things got busy for the company, they just kept hiring more people and had never laid off anyone in the organisation before. Surprisingly, the company's AI team was not affected by the employment cut.