Developing Resilience Through Talent Attractiveness

The human resources landscape is undergoing an extraordinary transformation, propelled by the rapid evolution of technologies, dynamic shifts in workforce demographics, and an unwavering commitment to prioritizing employee well-being. This pivotal moment marks the inception of a new era in the future of work, fundamentally reshaping the very fabric of how organizations approach the attraction, management, and retention of their talent. New-age data-driven HR technologies are offering the much-needed convenience and scale to HR leaders.

Positioned at the crossroads of innovation and adaptability, HR professionals stand as vanguards, meticulously crafting strategies that not only adeptly navigate the evolving terrain but also assertively redefine the symbiotic relationship between organizations and their workforce. In 2024, this proactive stance paves the way for a future of work characterized by unparalleled dynamism and resilience.

The year of holistic well-being, inclusivity and hidden workforce

Promoting mental health and prioritizing overall well-being in the workplace is indeed crucial for individual and organizational success. The recognition of the interconnectedness between mental health and productivity has grown significantly in recent years. In 2024, more companies will formulate policies to help employees maintain a healthy work-life balance, which is essential. Practices like implementing flexible work arrangements, allowing employees to manage their time effectively and reducing stress, launching mental health support services and setting realistic expectations for workload and deadlines will become more dominant. In addition, companies will focus on offering their employees holistic well-being and meaningful career growth so that they can make the most out of their life.

Secondly, Diversity, Equity, and Inclusion (DEI) in the workplace will gain even greater prominence in 2024. DEI is no longer an ethical or moral imperative, it has become strategically vital to not only attract but also retain and engage top-tier talent. In 2024, fostering inclusion and diversity will witness manifestations in the form of equal pay and career growth opportunities, etc. as more and more organisations recognize them as essential for growth, success, and sustained excellence. By prioritizing diversity and inclusion, companies are positioning themselves strategically to navigate the evolving landscape of talent acquisition and retention, ultimately contributing to a more dynamic, innovative, and high-performing workplace. Use of gender-neutral words in job descriptions is a great beginning. We'll see more such positive changes to adopt DEI, going forward.

In 2024, the concept of DEI will assume a more inclusive connotation by way of tapping hidden workforce or talent pool to meet the growing talent demand due to the economic and consumer demand revival. 2024 will emerge as the 'year of the hidden workforce.' Across industries, a significant number of individuals, including retirees, and neuro divergent professionals, as well as people on career breaks have historically been underutilized due to unfair hiring practices. This year will witness a pronounced uptick in the adoption of innovative recruitment strategies to tap into the untapped potential of the hidden workforce. Companies will collaborate with agencies and non-profit organisations that work with hidden work force to hire people from that segment. According to Accenture HR expert Ryan Oakes, organisations deploying hidden workers are 44 percent less likely to face hurdles in finding employees with relevant skills.

A key HR trend will center around the prioritisation of employee data privacy. The persistent shift towards remote work and digital operations underscores the imperative of fortifying the security of

employee data. In response to this evolving landscape, HR professionals are poised to proactively implement advanced data protection measures and set up privacy-centric policies. Companies are expected to embrace sophisticated solutions such as end-to-end encryption for internal communications. Simultaneously, substantial investments will be directed towards comprehensive training programmes, empowering staff to adeptly recognize and mitigate potential data risks. This strategic approach not only serves as a robust defense mechanism against data breaches but, crucially, communicates a resolute commitment to safeguarding employee personal information.

Logistics industry - addressing talent crunch by capturing Gen Z aspiration, bringing women back to work and nurturing blue collar workforce

In a strategic response to the evolving workforce landscape and talent demand, logistics companies are continuously redefining policies and processes tailored to accommodate and attract the Gen Z workforce. Acknowledging the distinctive characteristics and preferences of this generation, companies are implementing progressive measures to create a workplace environment that aligns seamlessly with their values and expectations.

Recognizing Gen Z's inclination towards meaningful work and a desire to make a positive impact, the organizational priorities are now aligned with ESG principles, inclusion and digitization. Mentorship opportunities and career advancement initiatives have been strategically designed and implemented. The introduction of career development programs, rooted in principles of performance and meritocracy, has been executed across the entire organization to accelerate the professional growth trajectory of Gen Z talent.

On the other hand, companies are launching programs to bring back women professionals who have taken a career hiatus for personal and family reasons. Meticulously conceptualized, these programs are strategically designed to facilitate the seamless reintegration of women professionals into the workforce after a career break. This strategic intervention not only facilitates a smooth transition back into the professional sphere but also actively contributes to the overarching goal of achieving a harmonious balance between work and family life.

The logistics industry is also acting as a pivotal driver of economic growth, particularly in tier 2 and tier 3 cities, offering substantial job opportunities for blue-collar employees. Logistics companies are implementing comprehensive training programmes not only to enhance the skills of blue-collar employees but also serve as a catalyst for socio-economic upliftment in small towns. The Pradhan Mantri Kaushal Kendra model has been embraced by the industry big time to maintain the supply of trained blue collar workers. Through strategic interventions such as skill training, flexible work hours, and enabling policies, companies are ensuring their productive and positive participation in the logistics sector. The larger goal is to shape a future where blue-collar employees, particularly women, can thrive and contribute meaningfully to the workforce and society at large.

Building engagement through skilling

In an industry landscape that is marked by higher employee turnover, rapid market shifts, and volatility in the global supply chains, organizations are grappling with a relentless tide of constant change. To not just survive but thrive in this dynamic environment, HR best practices demand a realignment to build stronger employee engagement. One such initiative is to launch skilling programs. It communicates a genuine investment in the workforce, fostering a sense of value and importance among employees. It's also an assertion from employers that job demands won't be met solely by external hires; instead, there's a commitment to nurturing and upskilling existing talent. This approach not only closes the gap in skill requirements but also signifies a forward thinking strategy that positions the organization as a dynamic player in the ever-evolving professional landscape.

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Indrani Chatterjee

Guest Author Group Chief Human Resource Officer, Allcargo Logistics Ltd

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