The Indian Staffing Federation, the apex industry body representing the manpower outsourcing industry, revealed today the Flexi Staffing Industry Employment growth report for Q2 FY2024 (July-September 2023). The staffing industry witnessed a sharp 5.9 per cent growth in July-September 2023 (Q2 FY24) in comparison to April-June 2023 (Q1 FY2024), recording a robust demand for flex (contract) workforce. The staffing industry grew at 12.6 per cent YoY, in the period October 2022-September 2023 (Q2FY24 vs Q2FY23). The rise in employment was particularly notable in key sectors such as E-commerce, Retail, FMCG, Logistics, Manufacturing, Hospitality, Tourism, Aviation, Energy, etc.
The report highlighted that as of September 2023, the total formal flexi workforce employed by members of the Indian Staffing Federation reached 1.57M. The reported figures for new flexi jobs by the Indian Staffing Federation represent the combined contribution of both the General Flexi Staffing and IT Flexi Staffing industries.
General Flexi Staffing (i.e. excluding IT Flexi Staffing) contributed to new employment growth at 6.1 per cent growth in Q2 FY24 (July-September 2023). However, the IT staffing witnessed a slightly better quarter where it is showing signs of recovery at +1.5 per cent QoQ in Q2 FY24 (July-September 2023).
Commenting on the Q2FY24 report, Lohit Bhatia, President of, the Indian Staffing Federation said: “While the Flexi staffing industry continued a double-digit new employment growth trend at 12.6% Year over Year, the general staffing standalone observed strong growth of 13.9% YoY for Q2 FY24 in comparison to Q2 FY23, reflecting its strong performance. There is a significant seventy-one thousand new employment generated in general staffing, solely by ISF staffing members in Quarter two of FY24. This remarkable growth in new jobs signifies that markets have opened up hiring after a few quarters of slow growth. The IT Services have opened up with some new employment generation with additional boost coming from BFSI, Fintech, IT Infra, Cloud, Cybersecurity, Data analytics, etc. GCCs continue to play an active role as the plans of expansion and new setups are moving at a great speed.”
According to Pramod Pachisia, Vice President of, the Indian Staffing Federation: "New employment generated in the IT Staffing Industry has shown signs of recovery at +1.5% in July-September this year. The IT staffing industry has started to show a positive recovery from the previous three quarters in its QoQ growth. However, new employment numbers have not added as many to pull the industry in complete recovery, though the IT industry looks promising in coming quarters.”
According to Suchita Dutta, Executive Director, of the Indian Staffing Federation: "ISF members added 1.41 Lakhs new employment across general staffing roles in the last four quarters of 2023-24, indicating continued new demand for flexible staffing. ISF Members represent 1.57M formal flexi workforce in Q224 while adding 1.36 lakhs new formal flexi workforce in last four quarters.”